Shipping policy
International shipping
All international orders placed on MRT Engineering webshop are shipped via DHL Express within 10 days of purchase. In case DHL Express does not deliver to your area, we will use corresponding service with no extra fees. Stock items are normally shipped within 1-5 business days. Custom orders (such as items made-on-order, items with variations) or items out of stock may take significantly longer time and ETA is usually stated in the item description.
Customers outside EU are responsible of all additional tax and/or import charges if eligible, we ship all items from Finland (EU), we use DAP (Delivered At Place) Terms of delivery.
We have no way of effecting the speed of shipping itself, in case you need to know the latest status of your order, please check your email and order page for tracking information or contact DHL Express customer service directly at: https://www.dhl.com/
Domestic shipping
All domestic orders (Finland) are shipped via DHL Express within 10 days of purchase. Stock items are normally shipped within 1-5 business days. Custom orders (such as items made-on-order, items with variations) or items out of stock may take significantly longer time and ETA is usually stated in the item description.
We have no way of effecting the speed of shipping itself, in case you need to know the latest status of your order, please check your email and order page for tracking information or contact DHL Express customer service directly at: https://www.dhl.com/